Operations team managing Reportio cases across field, facility, inventory and guest workflows

For the people who keep things running

Every problem,solved and proven.

Buildings, field teams, assets, the yearly stocktake, guests — Reportio takes a problem from “someone should look at this” to documented and done.

01
Finally, I have proof it was resolved without collecting everything manually.
Property manager
02
Now I hear the problem from the guest, not from Google.
Hospitality owner
03
Our field teams finally report and close issues from one workflow.
Operations manager

What we solve

Find the problem that sounds like yours.

Reportio isn’t one more piece of software to learn. It’s five focused answers to problems you already deal with every week — each one ready to run.

Field · cities & outdoor teams

Field reports that don’t disappear.

Lighting, roads, waste, parks, campsites. Employees report with exact location and a photo; your team assigns, resolves and proves what was done.

For Utility & municipal companies, mayors, town councils and public services.

See how it works
Field employee scanning a QR code to report an outdoor issue
New field report Street light not working

Zone 3 · Assigned to field crew · In progress

Tenant scanning a building maintenance QR code in a modern lobby
New facility request Unit 204 · Elevator area light

Building B · Assigned to maintenance · Proof pending

Facility · buildings & property managers

Every building issue tied to the exact space.

No more “something is broken somewhere.” Calls and hallway comments become work orders with building, floor, unit, owner, status and proof.

For Building owners, property managers, large facilities and factories.

See how it works
Inventory · asset-heavy organizations

Know every asset. Control every change.

QR-tag equipment, tools and devices. Keep location, owner and condition clear, and attach faults, service notes and proof to the exact item.

For Schools, hospitals, hotels, institutions and asset-heavy companies.

See how it works
Employee scanning a QR label on a physical company asset
Asset record Portable unit A-1042

Location known · Owner assigned · History attached

Employee counting assets with a tablet during the annual stocktake
Cycle closing Stocktake 2026 · 96% counted

Deficiencies reconciled · committee signed off · report ready

Stocktake · the yearly count

The annual stocktake, without the month of chasing.

Run the count as a dated cycle: assign assets to people, scan against a deadline, reconcile what’s missing and close with a signed record.

For Warehouses and larger companies that run an annual stocktake.

See how it works
Feedback · hospitality, retail & services

Hear the complaint before the internet does.

A private QR on the table, receipt or delivery box. Guests report in seconds and you fix it while they’re still with you — not in a public review tomorrow.

For HORECA, retail, spas, gyms — anywhere you need fast, anonymous feedback.

See how it works
Family at a seaside restaurant while a guest scans a private feedback QR code
Private feedback received Table 12: “The pizza arrived cold.”

Owner notified while the guests are still on site.

Why it works

The easier it is to report, the more problems reach the right people before they escalate.

No app to report, an app to resolve

Reporters scan a QR or open a link in the browser — no install. Your field, inventory and stocktake teams work from a dedicated mobile app.

Clear responsibility

Every report can be assigned to a person, team, department or contractor.

Tracked resolution

Status, notes, photos and history show what happened from start to finish.

Proof on demand

Every case can become a documented record for management, meetings or audits.

Use cases

Built for places where problems cannot stay vague.

City buildings and streets

Cities and municipalities

Internal field reports, infrastructure, lighting, waste, roads and city-owned spaces.

Modern residential apartment building

Property owners and managers

Buildings, apartments, offices, rooms, shared spaces and maintenance requests.

Industrial factory hall with machinery

Hospitals, factories and large facilities

Internal spaces, technical equipment, departments, shopping centres, maintenance and operational issues.

Restaurant interior with tables

Hospitality, hotels, retail and wellness

Restaurants, cafés, bars, hotels, spas, gyms, salons and shops — customer feedback, service recovery, table and in-store feedback and staff observations.

Campsite tent among trees

Campsites and outdoor hospitality

Parcel issues, sanitary facilities, restaurants, beaches, reception areas and infrastructure.

Warehouse shelving with stored assets

Asset-heavy organizations

Physical inventory, QR-tagged equipment, machines, furniture, tools, installations, audits and asset history.

For the whole operation

Simple intake for reporters. Powerful tools for your team.

Employees, teams, guests, tenants and approved external users can submit through the right channel. Your internal team works through Reportio's web portal and mobile app, with access based on role.

OwnersSee what is happening across locations, teams and modules.
ManagersAssign reports, track progress and keep responsibility clear.
WorkersReceive tasks, update status and close issues from the mobile app.
Optional external usersSubmit reports or feedback quickly when the organization enables an external channel.

Face to face

See it on your cases. Not on a generic demo.

Reportio is modular, so the fastest way to understand it is through your real operation. We start with the module you need and show how reports, assignments, status and proof would work on your own examples.

No pricing page. No generic demo. We show the platform on your use case.