Fast intakeEmployees report by QR, URL or mobile flow with location, category, photo and description.
Location contextGPS, selected zone, asset or exact point helps the field crew know where to go.
Smart routingRoute reports by category, location or service area to the right department or contractor.
Status trackingNew, assigned, in progress, solved and closed states make field work visible.
Optional public channelIf a client wants it, citizen or visitor reporting can be enabled separately. Internal reporting stays the default.
Management proofPhotos, notes, timestamps and resolution history stay ready for management, clients, reports or audits.